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Processing party and place

During the consultation of this website, details may be recorded regarding identified or identifiable persons. The party responsible for processing these details is Tecnohealth S.r.l., with headquarters in Via Robert Koch, 61/A Parma - Italy. The data handled in relation to the web services of this website are processed in the aforementioned headquarters.

Processed data

Navigation data

The computer systems and software procedures used for operation of this website acquire, during their normal operation, some personal data whose transmission is implicit in the communication protocols of the Internet.
This information is not collected to be associated with specific individuals, but because of its very nature it could lead to the identification of users if processed or associated with further data provided by third parties.
This category of data includes IP addresses or domain names of computers used by users connecting to the website, URI addresses (Uniform Resource Identifier) of requested resources, time of request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of response from the server (successful, error, etc.) and other parameters regarding the operating system and user's computer environment.
These data are used only to obtain anonymous statistical information on the use of the website and to check its correct functioning, and are deleted immediately after processing. The data might be used to determine potential liabilities in case of possible computer crimes against the website; in any other case, at the moment the data concerning web contacts are stored for no more than seven days.

Data provided voluntarily by the user

By freely, voluntarily and expressly sending e-mails to the addresses listed in this website, the sender acknowledges that the system will save their address (in order to reply to their messages) as well as any further personal data included in the sender’s messages. Specific summary information will be progressively reported or displayed in web pages dedicated to particular services on request.


As regards cookies, no personal user data is acquired by the website.
The website does not use cookies for transmitting personal information, nor does it use in any way the so-called persistent cookies or any user tracking systems.
The use of the so-called session cookies (which are not persistently stored in the user’s computer and disappear when the browser is closed) is strictly limited to the transmission of session identifiers (consisting of random numbers generated by the server), which are necessary to browse the website safely and efficiently.
The so-called session cookies used in this website do not rely on other computer techniques that may be potentially detrimental to the privacy of users during navigation, and do not permit the acquisition of personal details with which the users might be identified.

Voluntary data provision

Except as specified for navigation data, users are free to provide the personal details listed in the request forms or otherwise referred to, in order to request information material or other information. Failure to provide these details may make it impossible to fulfil the relevant request.

Processing methods

Personal details are processed using automated tools for the time strictly necessary to fulfil the purposes for which they were collected. Specific safety measures are taken to prevent data loss, illicit or incorrect use and unauthorised access. Sharing and disclosure of data The collected data may be forwarded to third parties for activities strictly related to the purposes for which the data were gathered (e.g. availability of the Internet service or management of the IT online system). The personal data provided by the users who submit requests for information material (brochures, information materials, etc.) are used exclusively to provide the relevant services, and are forwarded to third parties only if necessary for this purpose (e.g. data shared with companies that provide packaging, labelling or shipping services). Apart from such cases, the data shall not be disclosed nor provided to any other party, unless:
the user explicitly agrees to such disclosure;
sharing such data with third parties is necessary in order to provide the requested service;
disclosure is ordered by a Court or police authority.
No data from the web service is disclosed.

Sensitive data policy

Tecnohealth S.r.l. recommends avoiding disclosing sensitive data on the Internet (e.g. data concerning health status, sexual life, religious or political beliefs). Should these data be nonetheless disclosed, the Company will delete them immediately.

Users rights

The subjects to whom the personal data refer have the right to obtain at any time confirmation of the existence of such data and to know their contents and origin, to verify their accuracy or to request that they be integrated, updated or corrected (art. 7 of Italian Legislative Decree 30 June 2003 no. 196). According to the same article, one has the right to request cancellation, transformation into anonymous form or block the processed data in violation of the law, and oppose in any case, for legitimate reasons, their processing.

Privacy policy audit

Tecnohealth S.r.l. periodically examines its privacy and safety policy and, where appropriate, reviews it in accordance with the regulatory and organisational changes, or as a result of technological development. In the event of a change of policy, the new version will be published on this website page.

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